This Privacy Policy outlines how ELMNTS ("Company", "we", "our", "us") collects, uses, maintains, and discloses information collected from clients ("users", "customers", "you", "your") of our platforms and protocols. We are committed to protecting the privacy and security of your personal information. This policy extends to all our customers and liquidity providers that interact with platforms, websites, protocols, and services.
We collect and store information to achieve the following objectives:
We may collect personal identification information from Users when they interact with Company platforms, protocols, and services, submit onboarding information or documents, and perform activities, transactions, or use features or protocols. Personal information requests may include, but are not limited to:
We reserve the right to request additional information where deemed appropriate. Personal identifiable information is utilized where permissible and required by law, or with User consent.
We may collect non-personal identification information from Users when they interact with Company platforms, protocols, and services, submit onboarding information or documents, and perform activities, transactions, or use features or protocols. Non-personal information may include, but is not limited to:
Non-personal identification information is stored separately from personal identification information and is only utilized where permissible and required by law.
Collected information is utilized for the following purposes:
In the event that collected information is utilized for additional purposes, Users will be notified of updates in advance of any changes to use cases for collected data. The Company will adhere to the most current version of the policy as it pertains to information use.
We adhere to industry-standard practices and regulatory requirements for data collection, storage, and processing. Measures are in place to protect data from unauthorized access, alterations, disclosures, destruction, and leaks of personal, non-personal, transaction, and marketing information stored on our platforms. The Company reserves the right to maintain data records for a minimum of 5 years.
By using our platform, clients consent to the following:
We do not lease, lend, trade, or sell any information collected. User information can only be shared by the Company upon a customer request for their own information and relevant regulators if provided with appropriate notice. We reserve the right to reject information requests when deemed appropriate and permissible or required by law.
The Company does not knowingly collect any information or market to children under the age of 18. If a parent or legal guardian becomes aware that his or her child has provided us with information without their consent, the parent or legal guardian must contact us at privacy@elmnts.io so that we may delete the information collected of the child/children in question.
We monitor site visitors through various means, such as cookies, IP addresses, and user login information, to gather details on the browser used, the visit time, and how the site was used. This data helps us enhance the website experience and optimize our product and service offerings. We may leverage third-party tools, like Google Analytics, to analyze site traffic and usage patterns.
When you engage with ELMNTS, you must supply specific details such as your company's name and address, your name, affiliated reporting entity type (if applicable), phone number, and email address. This data is utilized to furnish our products and services, grant uninterrupted access to custom-tailored products obtained from the website, and for internal analytics to enhance our offerings, services, and marketing. We maintain your privacy by not disclosing your information to any individuals or organizations, except when necessary to deliver our products and services or compelled by law.
To purchase our products and/or services, as a customer, you are obligated to make payment(s). We do not retain any payment information of our customers; our payment processor collects and handles this information to finalize the payment. However, we maintain a record of the purchased products and services, along with their purchase date, the purchaser's identity, and the price paid. We use this data to enhance our product and service offerings and to help resolve any possible disputes that may arise. We collect this information when you provide it to us, such as when you request information about our Services, engage our Services, or communicate with us.
We store the information that we collect on servers that could be situated outside of Canada or the USA, which may also include servers located in other jurisdictions. Any data stored outside of Canada or the USA is governed by the laws of the jurisdiction where it is stored.
We take reasonable measures to protect personal information from unauthorized access, use, or disclosure. However, no security measure is completely secure, and we cannot guarantee the security of personal information. ELMNTS will not be held accountable and is not liable for any security breaches that may occur.
We may update this Policy from time to time by posting a new version on our website. We encourage you to review this Policy periodically for any changes.
If you have any inquiries about privacy matters related to ELMNTS, please contact our Privacy Officer via email at privacy@elmnts.io.
This Privacy Policy was last modified on July 02, 2024.